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High-risk merchant accounts

Merchant accounts for the businesses banks call difficult.

Dash Process gets restricted and high-risk businesses approved for card processing. We take your file to acquiring banks that have written your industry before, and we tell you on the first call if no route exists.

  • Placed with banks that write your category
  • One account manager, start to finish
  • Gateway, ACH and chargeback tools included
  • Terms in writing before you sign

See if we can place you

Two answers and we can tell you whether a route exists. No documents, no credit check, nothing sensitive.

Takes you to the rest of the form with these answers already filled in.

What we do

We are the part between you and the bank.

Dash Process is an independent sales organisation. We do not underwrite you — acquiring banks do. Our job is to get your file in front of the right one and make sure it holds up when it gets there.

We find the bank that will say yes

Acquirer appetite for restricted categories changes every quarter. We submit your file to the banks writing your industry now, instead of spending your application on one that was never going to write it.

We prepare the file properly

Most declines are avoidable — a missing licence, a refund policy that contradicts the checkout, a descriptor nobody set. We review all of it before it goes anywhere near an underwriter.

We stay after you are approved

Gateway setup, descriptors, fraud rules, chargeback alerts, and a person to call when a batch does not fund. Boarding is where most processors stop paying attention.

Industries

The businesses we get approved.

Restricted does not mean risky, and banks confuse the two constantly. If your industry is not listed, ask — most declines are category policy rather than anything about your business.

Services

Everything the account needs to work.

A merchant account on its own is not a payment system. These are the pieces that go with it, and we will tell you plainly which ones you actually need.

How it works

Five steps to a working account.

You get the whole document list in one message rather than in a trickle, and you see every commercial term in writing before you sign anything.
  1. Step One

    Scope

    What you sell, how you sell it, what you process now.

    A short conversation before anything sensitive changes hands. We tell you whether a route exists for your vertical and roughly what shape it takes. If there is no honest route, you hear that here rather than after two weeks of document collection.

    • Vertical and product
    • Monthly volume, current and forecast
    • Current processor, if any
  2. Step Two

    File

    The application, the financials, the compliance evidence.

    The document list is fixed per vertical and we send it in one message rather than in a trickle. Most delays in this industry are caused by a processor asking for one more thing every second day; the list you get on day one is the whole list.

    • Application and ownership detail
    • Three to six months of statements
    • Vertical-specific compliance documents
  3. Step Three

    Submit

    To the banks whose current policy covers you.

    Your file goes to acquirers writing your MCC now. We say which ones and why. Where a vertical supports it we submit to more than one so a single decline does not restart the process, and we tell you when a second submission would hurt rather than help.

    • Approval to submit, per acquirer
  4. Step Four

    Terms

    Rate, caps, reserve, and what can change.

    You see the discount rate, per-transaction fee, monthly and per-transaction caps, reserve rate and term, funding schedule, and the conditions under which any of them can be revised — in writing, before signature. If a processor will not put those in front of you, that is your answer about them.

    • A decision
  5. Step Five

    Board

    Gateway live, descriptors set, first batch settled.

    Gateway credentials, descriptor configuration, fraud rules, chargeback alerts and any cart or API integration. We stay on it through the first settled batch, because that is when reconciliation problems actually surface.

    • Technical contact
    • Bank account for settlement

Why Dash Process

Six things you can hold us to.

None of these is a statistic. Each one is either true of how we work or it is not, and you can check every one before you become a customer.

We tell you no early

If your vertical has no route right now, you hear it on the first call. A processor that collects your documents before checking whether a bank writes your category is wasting the only thing you cannot get back.

Terms in writing before signature

Rate, caps, reserve rate, reserve term, funding schedule, and the conditions for changing any of them. Not a rate sheet with an asterisk.

Redundancy is the default, not an upsell

In restricted verticals accounts close because banks exit categories. A second MID at a second sponsor bank is the only protection against that, so we structure for it from the start.

One account manager, named

The person who takes your file to the bank is the person you call when a batch does not fund. Not a queue and not a rotating pool.

We explain the mechanics you will live with

Reserves, ratio thresholds, monitoring programmes and interchange qualification are the things that actually determine what processing costs you. They are documented here, in public, before you are a customer.

No published rate we cannot honour

There is no headline percentage anywhere on this site. Restricted-vertical pricing is set at underwriting against your file, and a teaser rate you will never be offered is a bait, not a quote.

Questions

The ones merchants actually ask.

Answered plainly, including the ones with an uncomfortable answer. All questions.

Not the thing you sell, most of the time. Acquirers price the probability that money flows backwards — through chargebacks, refunds or regulatory action. Long delivery windows, subscription billing, large tickets, cross-border traffic and regulated products all raise that probability. A firearms retailer with a 0.1% dispute ratio is restricted on policy; a furniture retailer with a twelve-week lead time is restricted on exposure. Both end up in the same underwriting queue for opposite reasons.

Because any rate we published would be wrong for most of the people reading it. Restricted-vertical pricing is set per merchant against your MCC, volume, ticket size, chargeback history and the sponsor bank writing the account. A headline percentage would anchor you on a number your category will not be offered, and we would rather show you nothing than show you that.

What you will not find here

  • An approval rate nobody can source
  • A turnaround time that ignores your industry
  • A teaser rate your category will never be offered
  • A logo wall of customers who did not agree to it

Tell us what you sell.

Before anything sensitive changes hands, we will tell you whether a route exists for your vertical, roughly what shape it takes, and what underwriting will ask you for.